Last Updated: June 20, 2026
1. Acceptance of Terms
Welcome to Setblue Social ("Setblue Social", "Setblue", "we", "our", or "us").
These Terms and Conditions ("Terms") govern your access to and use of our website, applications, APIs, and related services (collectively, the "Services").
By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Security Policy, Pricing & Subscription Policy, Disclaimer, and any other policies published by Setblue Social.
If you do not agree with these Terms, you must not use our Services.
2. Service Overview
Setblue Social is a social media publishing and scheduling platform that enables users to:
Connect social media accounts
Upload images and videos
Create and manage social media content
Customize content for individual platforms
Schedule content for future publication
Publish content across multiple social media networks
Manage social media workflows from a centralized dashboard
Utilize a credit-based publishing system
Setblue Social is a publishing and scheduling platform. We do not currently generate AI content, captions, images, videos, or marketing strategies on behalf of users.
We may modify, improve, suspend, or discontinue any portion of the Services at any time.
3. Eligibility
To use the Services, you must:
Be at least 18 years of age or the age of majority in your jurisdiction
Have the legal authority to enter into a binding agreement
Comply with all applicable laws and regulations
If you use the Services on behalf of a business, organization, or agency, you represent that you have authority to bind that entity to these Terms.
4. Account Registration
To access certain features, users must create an account.
You agree to:
Provide accurate and complete information
Keep account information current
Maintain the confidentiality of your login credentials
Accept responsibility for all activities occurring under your account
You must promptly notify us if you become aware of unauthorized access or use of your account.
5. Connected Social Media Accounts
Setblue Social allows users to connect third-party social media platforms, including but not limited to:
Threads
YouTube
By connecting an account, you:
Authorize Setblue Social to access approved account permissions
Confirm that you own or are authorized to manage the connected account
Acknowledge that platform permissions are governed by the respective platform providers
You may disconnect or revoke access at any time through the applicable platform or through Setblue Social where supported.
6. User Content
Users retain ownership of all content they upload, create, schedule, or publish through the Services, including:
Images
Videos
Captions
Hashtags
Draft content
Scheduled content
Platform-specific content variations
By using the Services, you grant Setblue Social a limited, non-exclusive, worldwide license to store, process, display, transmit, schedule, and publish your content solely for the purpose of providing the Services.
Setblue Social does not claim ownership of user content.
7. Intellectual Property Rights
User Content Ownership
Users retain ownership of their content and remain solely responsible for ensuring they possess all necessary rights, licenses, permissions, and authorizations required to publish such content.
Setblue Social Intellectual Property
All rights, title, and interest in the Setblue Social platform remain the exclusive property of Setblue Social and its licensors, including:
Software
Technology
Source code
Platform features
Branding
Logos
Website content
Designs
Documentation
Users may not copy, modify, distribute, reverse engineer, reproduce, or create derivative works based on the Services except as expressly permitted by law.
Copyright Compliance
Users must not upload, publish, or distribute content that infringes copyrights, trademarks, trade secrets, publicity rights, or other intellectual property rights.
Setblue Social reserves the right to remove content or suspend accounts that violate intellectual property rights.
8. User Responsibilities
You are solely responsible for all content submitted through your account.
You agree not to upload, schedule, publish, or distribute content that:
Violates applicable laws
Infringes intellectual property rights
Contains malicious software
Promotes illegal activities
Is fraudulent or misleading
Harasses, threatens, or abuses others
Violates platform-specific rules or policies
Constitutes spam or unauthorized commercial activity
You remain fully responsible for all content published through your connected social media accounts.
9. Free Trial Credits
Complimentary Trial Credits
New users may receive complimentary trial credits upon successful account registration.
Currently, eligible users receive:
100 Free Trial Credits
Trial credits are intended solely for evaluating and testing the Services.
Trial credits:
Are granted once per account
Have no cash value
Cannot be sold, transferred, or exchanged
Cannot be redeemed for cash
Cannot be refunded
May be revoked if abuse, fraud, or duplicate accounts are detected
Setblue Social reserves the right to modify or discontinue trial credit programs at any time.
10. Credit-Based Usage System
Setblue Social operates on a credit-based publishing model.
Credits are consumed based on the content type and the number of selected social media platforms.
Image Posts
5 credits per platform per post
Examples:
1 image post to Facebook = 5 credits
1 image post to Facebook and Instagram = 10 credits
1 image post to Facebook, Instagram, and LinkedIn = 15 credits
Video Posts
10 credits per platform per post
Examples:
1 video post to YouTube = 10 credits
1 video post to Facebook and Instagram = 20 credits
1 video post to Facebook, Instagram, LinkedIn, and Threads = 40 credits
Credits are deducted when publishing or scheduling requests are processed through the platform.
Credit consumption rates may be updated in the future as features evolve.
11. Subscription Plans and Billing
After trial credits have been exhausted, users may purchase a subscription plan according to their usage requirements.
Subscription plans may include:
Monthly credit allocations
Connected account limits
Workspace limits
Team member access
Premium features
Additional functionality
Current pricing and plan information are available on the Pricing page.
Subscription fees are billed in advance according to the selected billing cycle.
By purchasing a subscription, you authorize Setblue Social and its payment providers to charge the applicable fees and taxes.
12. Automatic Renewals
Unless canceled before the renewal date, subscriptions automatically renew at the end of each billing cycle.
Users authorize recurring charges according to the selected subscription plan until cancellation occurs.
13. Plan Upgrades and Downgrades
Users may upgrade or downgrade subscription plans where available.
Plan changes may affect:
Credit allocations
Platform limits
Feature availability
Team functionality
Workspace access
Changes may take effect immediately or at the start of the next billing cycle depending on the selected plan.
14. Cancellation and Refunds
Subscription Cancellation
Users may cancel subscriptions at any time through their account settings.
Upon cancellation:
Future automatic renewals will stop
Access to paid features remains available until the end of the current billing period
No additional subscription charges will be incurred unless the subscription is reactivated
No Refund Policy
All subscription purchases, upgrades, credit purchases, and related fees are non-refundable.
No refunds will be provided for:
Unused credits
Unused subscription periods
Partial billing cycles
User inactivity
Failure to use platform features
Accidental purchases after usage
Changes in business requirements
Users are encouraged to review plan details before making a purchase.
15. Publishing and Scheduling Services
Setblue Social provides tools that facilitate content publishing and scheduling.
Publishing and scheduling actions require sufficient available credits.
If a user does not have enough credits, certain publishing or scheduling actions may be restricted until additional credits are obtained through an eligible subscription plan.
Setblue Social does not guarantee successful delivery or publication of every scheduled post.
Publishing may be affected by:
Platform outages
API restrictions
Permission changes
Rate limits
Account suspensions
Network failures
Technical issues beyond our control
Users should maintain independent copies of important content.
16. Third-Party Services
The Services rely on third-party providers and social media platforms.
Setblue Social is not responsible for:
Platform policy changes
API restrictions
Service interruptions
Platform account suspensions
Content removal by third parties
Third-party outages
Changes in platform functionality
Your use of third-party services remains subject to their respective policies and terms.
17. Data Storage and Backups
While we take reasonable measures to maintain service reliability, we do not guarantee permanent storage of user content.
Users are encouraged to maintain their own backups of:
Media files
Drafts
Scheduled content
Published content
Captions and hashtags
Setblue Social is not liable for content loss resulting from user actions, platform changes, or technical failures.
18. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that:
Violate these Terms
Engage in fraudulent activity
Abuse trial credits
Circumvent subscription limitations
Violate third-party platform policies
Fail to pay applicable fees
Engage in unauthorized or harmful activities
We may suspend or terminate access without prior notice when necessary to protect the Services, users, or third parties.
19. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, Setblue Social disclaims all warranties, including:
Merchantability
Fitness for a particular purpose
Non-infringement
Continuous availability
Error-free operation
We do not guarantee uninterrupted, secure, or defect-free operation of the Services.
20. Limitation of Liability
To the fullest extent permitted by law, Setblue Social shall not be liable for:
Indirect damages
Consequential damages
Loss of profits
Loss of business opportunities
Data loss
Content loss
Publishing failures
Third-party platform actions
Service interruptions
Our total liability shall not exceed the amount paid by the user to Setblue Social during the twelve (12) months preceding the claim.
21. Indemnification
You agree to indemnify and hold harmless Setblue Social, its affiliates, officers, employees, and partners from any claims, damages, losses, liabilities, and expenses arising from:
Your use of the Services
Your content
Your violation of these Terms
Your violation of third-party rights
Your violation of applicable laws
22. Privacy
Your use of the Services is also governed by our Privacy Policy.
The Privacy Policy explains how we collect, process, store, and protect personal information.
23. Changes to the Services
We may add, remove, modify, suspend, or discontinue features, integrations, pricing, credit allocations, or platform functionality at any time.
We are not liable for modifications made to the Services.
24. Changes to These Terms
We may update these Terms periodically.
Material changes may be communicated through the Services, email notifications, or website announcements.
Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.
25. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Setblue Social operates, without regard to conflict of law principles.
26. Contact Information
For questions regarding these Terms, please contact:
Setblue Social
Website: "https://social.setblue.com" || “setblue.com”
Email: info@setblue.com
Address: 2nd Floor, D House, 21st Century Building, Above HDFC Bank, Ring Rd, near WTC, Udhana Darwaja, Surat, Gujarat 395002
27. Entire Agreement
These Terms, together with our Privacy Policy, Pricing & Subscription Policy, Security Policy, Disclaimer, and any additional policies published by Setblue Social, constitute the entire agreement between you and Setblue Social regarding the use of the Services and supersede any prior agreements or understandings.