Last Updated: June 11, 2026
Introduction
Welcome to Setblue Social ("Setblue," "Setblue Social," "we," "our," or "us").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Services").
Setblue Social is a social media publishing and scheduling platform that allows users to connect social media accounts, upload media, create and customize content, schedule posts, and publish content across multiple social media platforms from a single interface.
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you create an account or use our Services, we may collect:
Name
Email address
Password (stored in encrypted form)
Profile information
Billing information
Customer support communications
Business or organization information you choose to provide
Content You Upload
We collect content that you choose to upload or create within the Services, including:
Images
Videos
Captions
Post descriptions
Hashtags
Draft posts
Scheduled posts
Platform-specific content variations
Publishing preferences
Connected Social Media Accounts
When you connect third-party social media accounts, we may receive and store information necessary to provide our Services, including:
Account identifiers
Usernames
Profile information
Access tokens
Refresh tokens
Authorized permissions
Access credentials and tokens are stored in encrypted format.
Usage Information
We automatically collect certain information when you access our Services, including:
IP address
Browser type
Device information
Operating system
Application logs
Error reports
Usage patterns
Session information
How We Use Information
We use collected information to:
Create and manage user accounts
Authenticate users
Provide publishing and scheduling functionality
Connect and manage social media integrations
Publish content on your behalf
Schedule posts for future publication
Customize content for individual platforms
Store drafts and media assets
Process subscription payments
Provide customer support
Improve platform performance and reliability
Detect fraud, abuse, and security threats
Enforce our Terms of Service
Comply with legal obligations
Social Media Platform Integrations
Our Services allow users to connect accounts from third-party platforms, including:
Threads
YouTube
When you authorize a connection:
You grant us permission to access information necessary to provide publishing and scheduling services.
We only request permissions required to perform requested actions.
You may revoke access at any time through our platform or through the respective social media platform settings.
Each connected platform maintains its own privacy practices and policies.
We are not responsible for the privacy practices of third-party platforms.
Publishing and Scheduling Services
To provide our core functionality, we may:
Store drafts you create
Store scheduled posts until publication
Process content before publication
Transmit content to connected social media platforms
Maintain publication history
Store platform-specific content customizations
Content may remain stored until deleted by you or removed according to our retention policies.
Media Storage
Uploaded media files may be stored to support:
Draft management
Scheduling functionality
Publishing workflows
Content editing
Post duplication and reuse
Media files are stored using cloud infrastructure providers and may remain available while associated drafts, scheduled posts, or published content records exist.
Subscription and Payment Information
If you purchase a paid subscription, payment processing may be handled by third-party payment providers.
We do not store complete payment card information on our servers.
Payment providers process payment information according to their own privacy policies and security requirements.
How We Store Information
Our infrastructure currently utilizes:
Media Storage: Cloudflare R2
User Data Storage: MongoDB
OAuth Credentials and Access Tokens: MongoDB with encrypted token storage
We implement reasonable technical and organizational measures designed to protect your information.
Data Security
We maintain safeguards intended to protect personal information, including:
HTTPS encryption in transit
Encrypted storage of authentication credentials
Encrypted storage of OAuth tokens
Access controls
Authentication mechanisms
Monitoring and logging systems
Security reviews and updates
No method of transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
Information Sharing
We do not sell personal information.
We may share information with:
Service Providers
Third-party vendors that help us operate our Services, including:
Cloud hosting providers
Infrastructure providers
Database providers
Payment processors
Customer support providers
Connected Social Platforms
When you publish or schedule content, information is transmitted to the social media platforms you have authorized.
Legal Requirements
We may disclose information if required to:
Comply with legal obligations
Respond to lawful requests
Protect our rights
Prevent fraud or security threats
Enforce agreements
Business Transfers
If Setblue undergoes a merger, acquisition, asset sale, or corporate restructuring, user information may be transferred as part of that transaction.
Data Retention
We retain information only as long as necessary to:
Provide Services
Maintain user accounts
Fulfill legal obligations
Resolve disputes
Enforce agreements
Users may delete drafts, scheduled content, media, and accounts through available platform tools.
Certain information may remain in backups or archived systems for a limited period.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your information
Disconnect social media accounts
Export your data
Withdraw consent where applicable
Object to certain processing activities
Users may request account deletion through their account settings or by contacting us.
Account Deletion
Users may delete their accounts directly through the platform.
Upon deletion:
Connected social media accounts are disconnected
Access tokens are invalidated where applicable
Personal information is removed or anonymized according to our retention practices
Certain information may be retained where required by law or for legitimate business purposes
International Data Transfers
Setblue Social serves users globally.
By using our Services, you acknowledge that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
We take reasonable steps to protect transferred information.
Children's Privacy
Our Services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.
User Content Responsibility
Users are solely responsible for content they upload, schedule, publish, or distribute through the Services.
Users must ensure that their content:
Complies with applicable laws
Does not infringe intellectual property rights
Complies with platform-specific rules and policies
Does not violate third-party rights
Third-Party Platform Availability
We rely on APIs and services provided by third-party social media platforms.
We are not responsible for:
Platform outages
API limitations
Platform policy changes
Account restrictions
Content removals
Service interruptions caused by third parties
Publishing functionality may be affected by changes made by connected platforms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes are made, we will update the "Last Updated" date and may provide additional notice through the Services.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Setblue Social
Website: "https://social.setblue.com" || “setblue.com”
Email: info@setblue.com
Address: 2nd Floor, D House, 21st Century Building, Above HDFC Bank, Ring Rd, near WTC, Udhana Darwaja, Surat, Gujarat 395002