Setblue Social

Privacy Policy

Last Updated: July 30, 2026

Introduction

Welcome to Setblue Social ("Setblue," "Setblue Social," "we," "our," or "us").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Services").

Setblue Social is a social media publishing and scheduling platform that allows users to connect social media accounts, upload media, create and customize content, schedule posts, and publish content across multiple social media platforms from a single interface.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.



Information We Collect

Information You Provide

When you create an account or use our Services, we may collect:

  • Name

  • Email address

  • Password (stored in encrypted form)

  • Profile information

  • Billing information

  • Customer support communications

  • Business or organization information you choose to provide

Content You Upload

We collect content that you choose to upload or create within the Services, including:

  • Images

  • Videos

  • Captions

  • Post descriptions

  • Hashtags

  • Draft posts

  • Scheduled posts

  • Platform-specific content variations

  • Publishing preferences

Connected Social Media Accounts

When you connect third-party social media accounts, we may receive and store information necessary to provide our Services, including:

  • Account identifiers

  • Usernames

  • Profile information

  • Access tokens

  • Refresh tokens

  • Authorized permissions

Access credentials and tokens are stored in encrypted format.

Usage Information

We automatically collect certain information when you access our Services, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Application logs

  • Error reports

  • Usage patterns

  • Session information



Cookies and Similar Technologies

Setblue Social uses cookies and similar technologies to operate, secure, and improve our Services.

Cookies are small text files stored on a user's device that help websites and applications recognize users, maintain secure sessions, remember preferences, and support functionality.

How We Use Cookies

We use cookies and similar technologies for purposes such as:

  • Authenticating users and maintaining login sessions

  • Protecting user accounts and preventing unauthorized access

  • Remembering user preferences and settings

  • Supporting platform functionality and performance

  • Improving the reliability and security of our Services

Essential Cookies

Certain cookies are required for the operation of our Services. These cookies help us:

  • Verify user identities

  • Maintain active sessions

  • Secure accounts

  • Enable subscription-related features

  • Support core application functionality

Disabling these cookies may prevent portions of the Services from functioning properly.

Similar Technologies

In addition to cookies, our Services may use similar technologies such as local storage, secure authentication tokens, and device-based identifiers to support account authentication, security, and application functionality.

Third-Party Services

Setblue Social may utilize third-party infrastructure, authentication, hosting, or payment processing providers that use cookies or similar technologies necessary to deliver their services.

We do not control the cookies or technologies used by third-party providers and encourage users to review their respective privacy policies.

Analytics and Advertising

Setblue Social does not currently use third-party advertising cookies or behavioral advertising technologies.

If analytics, advertising, or marketing technologies are introduced in the future, this Privacy Policy will be updated accordingly.

Managing Cookies

Most web browsers allow users to manage cookie preferences, including the ability to delete or block cookies.

Please note that restricting or disabling certain cookies may impact the functionality, security, or availability of some features within the Services.

How We Use Information

We use collected information to:

  • Create and manage user accounts

  • Authenticate users

  • Provide publishing and scheduling functionality

  • Connect and manage social media integrations

  • Publish content on your behalf

  • Schedule posts for future publication

  • Customize content for individual platforms

  • Store drafts and media assets

  • Process subscription payments

  • Provide customer support

  • Improve platform performance and reliability

  • Detect fraud, abuse, and security threats

  • Enforce our Terms of Service

  • Comply with legal obligations



Social Media Platform Integrations

Our Services allow users to connect accounts from third-party platforms, including:

  • Facebook

  • Instagram

  • Threads

  • LinkedIn

  • Pinterest

  • YouTube

When you authorize a connection:

  • You grant us permission to access information necessary to provide publishing and scheduling services.

  • We only request permissions required to perform requested actions.

  • You may revoke access at any time through our platform or through the respective social media platform settings.

  • Each connected platform maintains its own privacy practices and policies.

  • For Google and YouTube integrations, we request only the permissions necessary to connect your account, publish content, manage video details, and display information related to your connected channel. We do not access or use Google user data for any unrelated purposes.

We are not responsible for the privacy practices of third-party platforms.



Google User Data

When you choose to connect your Google Account or YouTube channel with Setblue Social, we access only the Google user data that you explicitly authorize through Google's OAuth consent process.

Depending on the permissions granted, we may collect and process:

  • Google account profile information (such as your name, email address, and profile photo)

  • YouTube channel information

  • YouTube videos and related metadata

  • Information required to upload, publish, and manage videos on your behalf

  • OAuth access and refresh tokens required to maintain your authorized connection

We use this information solely to provide the features requested by you, including:

  • Connecting your Google and YouTube accounts

  • Uploading and publishing videos and YouTube Shorts

  • Managing video details such as title, description, tags, category, and privacy settings

  • Displaying your connected YouTube channel within Setblue Social

  • Confirming publishing status and displaying information related to content published through our platform

We do not use Google user data for advertising, marketing, profiling, analytics unrelated to the requested service, or any other unauthorized purpose.



Sharing and Disclosure of Google User Data

Setblue Social does not sell, rent, or share Google user data with third parties for advertising, marketing, or any unrelated commercial purpose.

Google user data may be shared, transferred, or disclosed only in the following limited circumstances:

Service Providers

We may share Google user data with trusted third-party service providers that help us operate, maintain, and secure our Services. These providers process information solely on our behalf and only as necessary to provide their services.

Our service providers include:

  • Cloudflare R2 for secure storage of user-uploaded media.

  • MongoDB for secure storage of user account information and encrypted OAuth tokens.

  • Payment service providers, only where necessary to process subscription payments (they do not receive your YouTube content or OAuth tokens).

These providers are contractually obligated to protect your information and are not permitted to use it for their own advertising or marketing purposes.

Connected Google Services

When you choose to publish or manage content using Setblue Social, we communicate with Google and YouTube services only to perform the actions you have explicitly requested, such as uploading videos, updating video information, retrieving channel information, or confirming publishing status.

Legal Requirements

We may disclose Google user data when required to:

  • Comply with applicable laws or regulations.

  • Respond to valid legal requests, court orders, subpoenas, or government authorities.

  • Protect the rights, safety, security, or property of Setblue Social, our users, or the public.

  • Detect, investigate, or prevent fraud, abuse, or security incidents.

Business Transfers

If Setblue Social is involved in a merger, acquisition, financing, corporate restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy laws.



Revoking Google Account Access

You may revoke Setblue Social's access to your Google Account at any time by:

  • Disconnecting your Google account within Setblue Social.

  • Removing Setblue Social from your connected applications through your Google Account Security settings.

Once access has been revoked, Setblue Social will no longer be able to access or perform actions on your Google Account unless you reconnect your account.



Google API Services User Data Policy

Setblue Social's use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Information obtained through Google APIs is used solely to provide or improve user-facing features that you explicitly request. Setblue Social does not use Google user data to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models, nor do we sell or transfer Google user data for advertising or any unrelated commercial purposes.



Publishing and Scheduling Services

To provide our core functionality, we may:

  • Store drafts you create

  • Store scheduled posts until publication

  • Process content before publication

  • Transmit content to connected social media platforms

  • Maintain publication history

  • Store platform-specific content customizations

Content may remain stored until deleted by you or removed according to our retention policies.



Media Storage

Uploaded media files may be stored to support:

  • Draft management

  • Scheduling functionality

  • Publishing workflows

  • Content editing

  • Post duplication and reuse

Media files are stored using cloud infrastructure providers and may remain available while associated drafts, scheduled posts, or published content records exist.



Subscription and Payment Information

If you purchase a paid subscription, payment processing may be handled by third-party payment providers.

We do not store complete payment card information on our servers.

Payment providers process payment information according to their own privacy policies and security requirements.



How We Store Information

Our infrastructure currently utilizes:

  • Media Storage: Cloudflare R2

  • User Data Storage: MongoDB

  • OAuth Credentials and Access Tokens: MongoDB with encrypted token storage

We implement reasonable technical and organizational measures designed to protect your information.



Data Security

We maintain safeguards intended to protect personal information, including:

  • HTTPS encryption in transit

  • Encrypted storage of authentication credentials

  • Encrypted storage of OAuth tokens

  • Access controls

  • Authentication mechanisms

  • Monitoring and logging systems

  • Security reviews and updates

No method of transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.



Information Sharing

Setblue Social does not sell, rent, or share your personal information or Google user data with third parties for advertising, marketing, or any unrelated commercial purposes. We only share information as necessary to provide our Services, comply with legal obligations, protect our rights, or with your explicit authorization.

We may share information with:

Service Providers

Third-party vendors that help us operate our Services, including:

  • Cloud hosting providers

  • Infrastructure providers

  • Database providers

  • Payment processors

  • Customer support providers

Connected Social Platforms

When you publish or schedule content, information is transmitted to the social media platforms you have authorized.

Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our rights

  • Prevent fraud or security threats

  • Enforce agreements

Business Transfers

If Setblue undergoes a merger, acquisition, asset sale, or corporate restructuring, user information may be transferred as part of that transaction.



Data Retention

We retain information only as long as necessary to:

  • Provide Services

  • Maintain user accounts

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Users may delete drafts, scheduled content, media, and accounts through available platform tools.

Certain information may remain in backups or archived systems for a limited period.



Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Disconnect social media accounts

  • Export your data

  • Withdraw consent where applicable

  • Object to certain processing activities

Users may request account deletion through their account settings or by contacting us.



Account Deletion

Users may delete their accounts directly through the platform.

Upon deletion:

  • Connected social media accounts are disconnected

  • Access tokens are invalidated where applicable

  • Personal information is removed or anonymized according to our retention practices

  • Certain information may be retained where required by law or for legitimate business purposes



International Data Transfers

Setblue Social serves users globally.

By using our Services, you acknowledge that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

We take reasonable steps to protect transferred information.



Children's Privacy

Our Services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.



User Content Responsibility

Users are solely responsible for content they upload, schedule, publish, or distribute through the Services.

Users must ensure that their content:

  • Complies with applicable laws

  • Does not infringe intellectual property rights

  • Complies with platform-specific rules and policies

  • Does not violate third-party rights



Third-Party Platform Availability

We rely on APIs and services provided by third-party social media platforms.

We are not responsible for:

  • Platform outages

  • API limitations

  • Platform policy changes

  • Account restrictions

  • Content removals

  • Service interruptions caused by third parties

Publishing functionality may be affected by changes made by connected platforms.



Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When material changes are made, we will update the "Last Updated" date and may provide additional notice through the Services.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Setblue Social

Website:  "https://social.setblue.com" || “setblue.com”

Email: info@setblue.com

Address: 2nd Floor, D House, 21st Century Building, Above HDFC Bank, Ring Rd, near WTC, Udhana Darwaja, Surat, Gujarat 395002